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FREEDOM OF INFORMATION

Welcome to the Publication Scheme for Grove House Surgery as required by the Freedom of Information Act 2000.

Introduction

This Publication scheme is a complete guide to the information routinely made available to the public by Grove House Surgery. It is a description of the information about our NHS services that we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

How much does it cost?

The publications are free unless otherwise indicated.

Where information is provided at cost, the charges will be as shown below

How the information is made available

The information can be printed from this website.

Your rights to information

The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.

From January 1st 2005 it will oblige GP practices to respond to requests about the NHS related information that it holds, and it will create a right of access to that information. These rights are subject to some exemptions that have to be taken into consideration before releasing information.

In addition to accessing the information identified in the publication scheme, you are entitled to request information about our NHS services under the NHS Openness Code 1995 (see also NHS foi website)

New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.

Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.

Feedback

If you have any comments about the Operation of the Publication Scheme, or how we have dealt with your request for information from the scheme, please write to the Surgery Practice Manager

Classes of information

All NHS information at Grove House Surgery is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000.

From 2005, individual Classes are subject to exemptions, the main reasons being the protection of commercial interests and personal information under the Data Protection Act 1998. This Scheme had been written in accordance with those exemptions. The information on this Scheme is grouped into the following categories

Cost

For the most part, we will only charge for hard copies, or copies onto media. Charges are as follows and will be reviewed regularly.

Accessed from our website - free of charge

Single hard copies - free of charge

Multiple hard copies, or archived copies will attract a charge for photocopying, retrieval and postage. We will inform you of the cost of these charges that will have to be paid in advance.

E-mail will be free of charge.

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